Frequently Asked QuestionsFAQ
About Platinum Steel
Platinum Steel & Access Control is a Houston-based, family-owned company specializing in custom steel fabrication and installation for both residential and commercial properties. We focus on security (gates, access control, fencing), aesthetics (custom iron work, railings, balconies), and functionality (stairs, handrails, structural features).
Our work is custom-built—not off-the-shelf—with affordable pricing, 15+ years of experience, and full-service support from design through fabrication and installation. As a local Houston company, we offer faster response and accountability for your project.
General Questions
What services do you offer?
We specialize in custom fences, gates, railings, staircases, and access control systems for residential and commercial properties.
Do you work on both homes and commercial properties?
Yes, we handle both residential and commercial projects, from single-family homes to apartment complexes and businesses.
Are your designs custom or pre-made?
All of our work is custom-designed to fit your property, needs, and style preferences.
Pricing Questions
How much does a fence or gate cost?
Pricing depends on size, materials, and design. We provide free estimates after reviewing your project.
Do you offer free estimates?
Yes, we provide free consultations and quotes.
Why might your price differ from other companies?
We focus on quality materials, proper installation, and long-term durability—not just the lowest upfront price.
Process Questions
What is your process from start to finish?
- Consultation
- Design & measurements
- Fabrication
- Installation
How long does a project take?
Most projects take anywhere from a few days to a few weeks depending on complexity.
Do you handle permits if needed?
We can guide you through permit requirements depending on your city and project.
Gates & Access Control
Do you install automatic gates?
Yes, we install automatic gates with keypad, remote, and other access control systems.
Can I open my gate from my phone?
Yes, we offer modern access systems that can integrate with mobile controls.
Materials & Quality
What materials do you use?
We use high-quality steel, iron, and wood depending on the project.
Will my fence or gate rust?
We use proper coatings and finishes to help prevent rust and extend lifespan.
Local & Scheduling
What areas do you service?
We are based in Houston, Texas, and serve surrounding areas.
How do I get started?
You can call us or submit a request through our website to schedule a consultation.